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You are here: Home / Archives for Twila VanLeer

Twila VanLeer

Occupy Movement Concerns

October 22, 2011 By Twila VanLeer

At this point, no one knows what effect, if any, the Occupy movement will have, ultimately, on the American economy. But the effort that was planted in Wall Street has sent off shoots that are bearing indignant fruits in all corners of this country, and even in countries beyond our borders. The determination to catch the attention of those who make things happen clearly manifests a growing undercurrent of dissatisfaction at the bottom end of the feeding trough. Those who have been left devastated by the effects of a prolonged recession are ticked. They’ve watched their own incomes disappear into the unemployment quagmire or get skinnier while some of the huge institutions that came palms-up for taxpayer help chalked up enormous profits and handed out hefty bonuses to those at the top. The protesters are screaming “No fair!” with good reason.

Bankers claim they should not be the focal point for the money-based class warfare that is brewing. And they may be right. Dozens of factors have played into the current money mess in America. But many Americans meet the reality of their tightening circumstances at the door to their banks. And the banks have not done much to give the impression that they are sympathetic to their neediest clients. When Congress capped the amount banks can charge merchants for debit card usage at about 24 cents per transaction, that might have helped, since the average fee had been about 44 cents per transaction. But instead of heeding the obvious direction Congress wanted them to pursue, many in the banking industry responded by adding monthly fees for debit card users. Increased fees for the use of credit cards and ATMs have added salt to the wounds of many. To demand that a client maintain a hefty (for him) balance while his home is being repossessed smacks of Scroogism at its worst, the protesters say. The banks justify fee increases by pointing to the “building a banking stop on every corner” approach they’ve adopted. Ready availability has its costs, too, they argue.

The end of the Occupy movement is nowhere in sight. Spontaneous groups are still emerging to shore up the earliest protesters and there are no signs that anyone is ready to quietly tuck in his tail and abandon the fray.

One of the ways the “have-nots” are showing the depth of their angst is encouraging people to take their funds out of banks and deposit it in other financial institutions. Credit unions all over the country are reporting significant membership increases. Occupy promoters have even set a day – Nov. 5 -– which they have dubbed Bank Transfer Day on which they hope many Americans will do just that. Whether your own concern rises to that level or not, there are things you can do to avoid unnecessary costs related to bank use. Up front, be aware of any fees you are being charged. Avoid triggering those fees whenever you can. Shop with cash and consolidate buying when you can to avoid individual fees on many purchases. Don’t pay the bank for providing personal or business checks. There are companies that will charge you up to 50 percent less.

Over the course of the upcoming election year, the debates will be become hot and heavy. Maybe the Occupy effort will be just a historical blip on the ongoing effort to redirect America. But it has raised awareness that a growing number of its citizens are not happy with the status quo.

Filed Under: Banking Tagged With: banking, budget, money management

Bringing Bright Minds Together

September 5, 2011 By Twila VanLeer

Collaboration—with a capital C. In today’s business environment, what’s not to like about the concept of sharing information, asking questions, bouncing around bits of nascent, not-quite-formed ideas? Whether it’s formal, sit-down-at-a-table collaboration or the casual networking that goes on in the natural course of things, it has to be good.

It also can be tricky. Bill Gates, in a graduation address to students at his almost-alma mater, Harvard (he was introduced as the school’s most famous drop-out) defined the nature of interaction: “Being in the midst of so much energy and intelligence can be exhilarating, intimidating and sometimes even discouraging, but always challenging.”

John Abele

John Abele, co-founder and now director emeritus of Boston Scientific, a company that develops primarily medical products, expounded on the subject in a July 2011 article for Harvard Business Review. Like Gates, he recognizes the difficulties in bringing bright minds together. In fact, he says, the term “academic collaboration” is somewhat an oxymoron. Impediments include “the long-standing rituals of institutional seniority and the professional and financial incentives to build higher silos with thicker walls.”

But the effort is worth it, Abele emphasizes. “On the bright side, there’s an extraordinary opportunity for those of us non-academics who, unconstrained by those customs, see value in getting silos to collide.”

The Process of Collaborating

The process, he says, is “convincing people who don’t need to work together that they should.” That happens, he says, by inspiring the potential collaborators with a vision of change that is beyond their individual powers to bring about, convincing each that the others are not only vital to the process but that they are equal to the challenge. Then each member of the collaboration must be assured that that no one party to the collaboration is going to benefit to the total exclusion of others.

Leaders who are successful collaboration-builders, Abele said, are “passionately curious.” They have new insights and acknowledge that others may have them as well. They have the ability to bounce ideas off collaborators without being overly competitive. They care more about the success of the collective mission that they do about how success might benefit their personal fortunes.

Staying Focused

Dealing with egos when highly successful individuals come to the table can be a challenge. In an interview subsequent to his Review article, Abele described one gathering of the top thirty vascular surgeons in the world to discuss a proposed medical product. After a frustrating start, the thirty participants were each given a squirt gun. When anyone began to pontificate, Abele said, the others were advised to “use the weapon at hand.” A few doctors got completely soaked. That tactic “changed the dynamic of the meeting and it became very productive,” he said.

Five Tips For Collaboration

Those who function on the lower slopes of Mount Olympus may not have to resort to squirt guns to keep collaborators on track. But there are some rules that can lend themselves to a successful interaction. Among those advised by Abele and by commentators who responded to his article.

  1. Focus on the mission.
  2. Design a process beforehand.
  3. Don’t allow participants in a gathering to sell their products or services or to make attacks on competitors.
  4. Criticize ideas, not the people who advance them.
  5. Keep conversations energetic, constructive, free-wheeling and provocative.

Collaboration doesn’t always have to be among different companies. There is ample opportunity within a single organization for idea-sharing. Coordination and the free exchange of information among the various elements of an organization are essential to success. The same rules apply.

Making Positive Contributions

In his Review article, Abele quotes Margaret Mead, noted sociologist who conducted groundbreaking research in her field. “ Never underestimate the power of a small dedicated group of people to change the world. Indeed, it’s the only thing that ever has.”

That’s the nub of Collaboration—with a capital C.

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Filed Under: Business Development Tagged With: business

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